This Cancellation Policy explains how orders may be cancelled with 7B Bakehouse Pvt. Ltd. before or after confirmation.
1. Retail Orders
Retail orders may be cancelled before dispatch by contacting us as soon as possible with your order number. Once an order has been packed or handed to the courier, cancellation may no longer be possible.
2. Wholesale and Bulk Orders
Bulk, scheduled, or customised B2B orders may require longer production lead times. Cancellation requests must be submitted promptly. If production, procurement, or logistics preparation has already started, cancellation fees or partial charges may apply.
3. Made-to-Order Products
Event cakes, branded items, seasonal specials, and other made-to-order products generally cannot be cancelled after the production window begins.
4. How to Cancel
Contact our support team by email or phone with your order number, registered account email, and reason for cancellation. We will confirm whether cancellation is still possible.
5. Refunds After Cancellation
If a cancellation is approved before dispatch, refunds will be processed according to our Refund Policy. Payment gateway and bank timelines apply.
6. Order Modifications
Changes to delivery address, quantity, or product selection may be accommodated before dispatch subject to availability. Contact us immediately to request modifications.
7. Contact
For cancellation requests, contact:
7B Bakehouse Pvt. Ltd.
Industrial Area, Bengaluru, Karnataka 560001, India
Email: sevenbbakehouse@gmail.com
Phone: +91 98765 43210
GST: 29ABCDE1234F1Z5